Our products are warranted to be free from defects in material or workmanship for the life of the product, except as described below. Our responsibility under this warranty is limited solely to the repair or replacement of a defective or damaged product or parts, at Backyard Nature Products' discretion. 

This warranty applies only when the product has been used and maintained in accordance with Backyard Nature Product instructions.

This warranty does not cover damage resulting from:

• attempted or unauthorized repairs, 
• cosmetic scratches from squirrels or other animals, 
• sun fading or discoloration
• weather-related damage
• accidents, dropped or fallen feeders
• improper handling or installation
• shipping damage
• misuse, abuse, or neglect. 

No other warranties, expressed or implied, are provided and all implied warranties are disclaimed.  

Backyard Nature Products is not liable for any incidental or consequential damages, and all implied warranties are disclaimed. 

Proof of purchase and prepaid return of the part or product may be required. 

All warranty claims must be submitted via the form below.

Manufacturers’ warranties may vary depending on factors such as product use, place of purchase, or seller. Please review your warranty documentation carefully and contact the manufacturer with any questions. 

Recycled plastic HDPE components are warranted to be free from material or manufacturing defects that cause fading, cracking or splitting, for a period of 10 years from the date of purchase.

Backyard Nature Products is not liable for incidental or consequential damages arising out of breach of this warranty or defects in the products.

Submit a Warranty Claim

Send an email to birdlovers@birdschoice.com with the following information:

• First Name & Last Name
• Email Address
• Date Purchased
• Where you purchased the product
• Upload a receipt from the purchase
• Upload a picture of the product
• Product Information (short description of the issue)

Our team will get back to you shortly after you submit the inquiry.